Chatbot Creator Dashboard


Client

Client: GameOn Technology

My Roles: UX Designer

Background

GameOn is a media technology company that allows businesses to create intelligent and customized chat experiences across messaging and voice platforms.
They aim to build an easy chatbot creation experience.

Project Objective

Design a user-friendly dashboard that would allow users to create chatbots for their personal or business use with ease.


Research

Target users were identified based on scenarios where any user would require a chatbot. A focus group was conducted with them to understand their needs for such a platform.

Research

Ideation

Post brainstorming, the solution storyboards were narrated to reflect the frustrations faced by our personas and how an enlisted feature helped them achieve their goals.

Ideation

Design

With the help of the user flow, wireframes were created to provide screen layout for the chatbot creator dashboard.

Design

Next Steps

The concept and wireframes were delivered to the design team of GameOn Technology. High fidelity prototypes were then build based on the ideas from the wireframes.